PRODUCT DETAILS
The dress carries a mysterious and evocative detail that sparks intrigue: a haunting bloody palm stain. This enigmatic mark adds a captivating and slightly eerie element to the overall aesthetic. The juxtaposition of the pristine white dress with the vivid crimson stain creates a dramatic contrast that draws the eye and stimulates curiosity.
The bloody palm stain serves as a unique and thought-provoking conversation starter, inviting interpretations and narratives from those who encounter it. It hints at a story beneath the surface, leaving room for imagination to fill in the gaps. This unexpected detail transforms the dress from a simple garment into a work of art, capturing attention and leaving a lasting impression.
Whether symbolizing rebellion, mystery, or a dark allure, the bloody palm stain adds depth and complexity to the dress's narrative. It's an embodiment of boldness, an exploration of unconventional beauty, and an embodiment of the unexpected in fashion—a testament to your individuality and willingness to embrace the extraordinary.
Name by @rarixae
REVIEWS
Darkelle
Last Meal
We value our consumers and are willing to assist them. Please review our return, exchange, and refund policies.
WHAT IS YOUR RETURN POLICY?
Within 14 days of receiving your order, you may return it to us. Customers now have the option of choosing between two return options:
You have the option of receiving free return shipping or store credit ( GIFT CARD that is the same value of the items).
We will evaluate your returned item after we receive it and notify you that it has been received. After inspecting the item, we will exchange it for you.
Return Process:
- Contact our customer service team with your order number at authentic.professionel@gmail.com to initiate a return and exchange.
- Send us a photo showing that the product is damage or does not fit you.
- We will send you a free return label in your name and address.
- Pack the item(s) securely in the original product packaging, if possible. All products must be returned in good condition to ensure full credit.
- It is recommended that you use a traceable carrier and insure the package for the full amount of the merchandise.
- We are not responsible for lost or damaged packages.
- Once we receive your return, we will process the exchange immediately.
Order Cancellations:
At Authentic Goth, we understand that sometimes customers may need to cancel their order. We are happy to accommodate order cancellations under the following conditions:
- Cancellations must be requested within 24 hours of placing the order.
- If the order has already been processed and shipped, we are unable to cancel the order. In this case, the customer will need to follow our returns and exchanges policy.
- Custom and made-to-order items cannot be cancelled after 24 hours of placing the order.
- If the order has been partially shipped, we will cancel the remaining items and issue a refund for those items.
- If the order has not been shipped yet, we will issue a full refund for the order.
Please note:
- Orders that have already been shipped out cannot be cancelled.
- If payment was made by credit card, the refunded amount will be credited to the original credit card used for the purchase.
- If the order was placed using a discount or promotion code, the refund will be issued for the amount paid after the discount or promotion was applied.
- In case of any discrepancies or issues with the cancellation, our customer service team will assist you to resolve the problem.
- If you have any questions or concerns regarding order cancellations, please contact our customer service team at authentic.professionel@gmail.com
To request an order cancellation, please contact our customer service team at authentic.professionel@gmail.com as soon as possible. Please have your order number ready for reference.
REFUNDS:
Depending on your card issuer's restrictions, it may take up to 5-7 business days for your store credit to be issued once your return is received.
If the item is not shipped within 30 days, you will receive a refund minus the shipping costs, or we will send you another item of your choice with the same value as the one that was lost.
Any returned items that do not comply with our policies will be discarded, and the refund amount will be adjusted accordingly.
We appreciate your understanding and cooperation. We strive to provide the best possible service to all of our customers and we hope that you have a pleasant shopping experience with us.
If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.