In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.
Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.
There is currently no impact to our delivery services at this stage, however we encourage all customers to use your home address for delivery.
Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered.
You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.
We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue operate as normal.
Due to high demand, Orders are generally shipped from older to newest ones and sometimes take about 2 to 4 working day. You will receive a shipping notification email that will notify you when your item is on the way.
Your order will be sent to the address that is on your Authenticgoth order.
Please make sure that this address is complete with a house number, street and post code and that it is the correct delivery address.
Where can I find my tracking number?
When your items are shipped out, you should receive email providing you with a tracking number and all details for shipping information, or direct chat social media.
To track your order please click here
Average shipping times:
- USA and Canada: 7-19 business days
- Europe: 10-29 business days.
- Oceania: 12-29 business days to arrive.
Please note we do our best to provide you with a quick and efficient service but sometimes delays can occur.
If you are still to receive an item after the estimated delivery date please be patient, give it a few days and your order will be there before you know it.
International buyers please be aware that we have no control over local delivery services. Delays may be due to customs checks, slow local delivery services or busy periods of the year i.e. Christmas, holiday etc.
Don’t hesitate to contact us if you have any questions and Please contact us if your package is taking long duree to arrive and we will help you to resolve any situation that we have control over!
Via Email: firstname.lastname@example.org
Via this Link: https://authenticgoth.com/pages/contact-us
Via this Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ